Shipment Assurance
Shipment Assurance
BUNDLE & SAVE
Couldn't load pickup availability
-
Ordered
- - -
Order Ready
- - -
Delivered
Shipment Assurance
💢What to do if your package is lost, stolen or damaged💢
1.7 million parcels are stolen or lost every day in the CA, costing businesses CA$3360 million every day. Despite efforts by some retailers and package delivery companies to stop porch piracy, much of the burden still falls on consumers.
if you purchase our shipping protection
We will file a claim with the shipping company and have a replacement item shipped to you within 24 hours (Monday-Friday). We will not wait for the shipping company to complete their investigation and will ship your replacement ahead of time. Our team will handle the claim and work directly with the shipping department. The shipping company will investigate as usual and may contact you with more details.
If you do not purchase shipping protection
We will file a claim with the shipping company and begin an internal investigation. We allow 3 business days (Monday - Friday) to conduct an internal investigation, if you are concerned about theft, please purchase shipping protection or use a shipping address from a business or other secure location. We are not responsible for lost, stolen, damaged or misdirected packages.
Collapsible row
Collapsible row
Custom columns
Use the flexible grid system to create any layout. Each block can be placed in any of the columns.
Image/Video Slider
Content heading
Pair icons with content to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.